WOW VPN is a trading name of Chris and Stears Ltd (“WOW VPN”, "Chris and Stears", "we", "our" or "us"), company registration number 7007423, provides access to the WOW VPN website, at the url www.wowvpn.com and related urls (the "Website"), and all current and future services, software and data accessed via the Website. The Website and the Services are referred to together in these Terms & Conditions as "WOW VPN”.

These Terms & Conditions govern your use of WOW VPN and its services. They apply solely to WOW VPN and not to any other website or any offline activities of WOW VPN (unless stated). By accessing or using WOW VPN you agree to be bound by these Terms & Conditions.


Changes to the Platform and the Terms & Conditions

We reserve the right to add, delete or amend parts of these Terms & Conditions at our sole discretion and at any time without prior notice to you. We will post any changes to the Terms & Conditions on this page. It is important for you to refer to these Terms & Conditions from time to time to make sure that you are aware of any changes that we may have made. By continuing to use WOW VPN you are agreeing to be bound by the revised Terms & Conditions.

Usage Policies

WOW VPN users agree to comply with all applicable laws and regulations in connection with their use of this service. Users further agree that they or anyone using their account will not engage in any of the following activities:

  • Sending or transmitting unsolicited advertisements or content ("spam") over the WOW VPN service, whether via email, usenet, or any other communication channel.

  • Sending or transmitting any illegal content over the WOW VPN service, whether via email, usenet, or any other communication channel including without limitation child pornography.

  • Uploading, posting, reproducing, or distribution of any content protected by copyright, or other proprietary right, without first having obtained permission of the copyright owner.

  • Engaging in any conduct that restricts or inhibits any other WOW VPN users from using or enjoying the WOW VPN Service.

  • Attempting to access, probe, or connect to computing devices without proper authorization.

  • Posting to or transmitting through the WOW VPN Service any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that may constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, federal or international law.

  • Using the WOW VPN Service for anything other than lawful purposes.

Violations of this Usage Policy will result in termination of your Account, without any refund of amounts previously paid for this service. Additionally, users will be held responsible for any and all damages incurred by WOW VPN including any amounts charged by any outside entity due to said violation(s) including without limitation attorney fees and costs.

Content Disclaimer: Cautions and Restrictions

We do not control, nor are we responsible for any data, content, services, or products (including software) that you access, download, receive or buy while using the Service. We may, but do not have any obligation to block information, transmissions or access to certain information, services, products or domains to protect the Service, our network, the public or our users. We are not a publisher of third-party content accessed through the Service and are not responsible for the content, accuracy, timeliness or delivery of any opinions, advice, statements, messages, services, graphics, data or any other information provided to or by third parties as accessible through the Service.

You are responsible for paying all fees and charges of any third party vendors whose sites, products or services you access, buy or use via the Service. If you choose to use the Service to access web sites, services or content, or purchase products from third parties, your personal information may be available to the third-party provider. How third parties handle and use your personal information related to their sites and services is governed by their security, privacy and other policies (if any) and not ours. We have no responsibility for third party provider policies, or their or your compliance with them. If you elect to download into your computer or otherwise enable any software, including any "client" designed to facilitate your access of the Service, you shall be solely responsible for, and shall be deemed to have reviewed and, to the extent applicable, acknowledged, accepted or waived, any disclosures, notices or options otherwise made available to you for viewing as part of the log-in process for the Service.

Service Availability

Actual service coverage, speeds, locations and quality may vary. The Service will attempt to be available at all times except for limited periods for maintenance and repair. However the Service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and may be interrupted, refused, limited or curtailed.

We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communications services or networks (e.g., E-1 lines or the Internet). We may impose usage or Service limits, suspend Service, or block certain kinds of usage in our sole discretion to protect users or the Service. Network speed is an estimate and is no indication of the speed at which you or the Service sends or receives data. Actual network speed will vary based on configuration, compression, network congestion and other factors. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.

Technical Restrictions

The WOW VPN Service and network infrastructure is located in London, UK. We do not have a network presence in any other country; therefore any users connected to the Service will appear to be residing in the UK (and will appear to have a UK IP address).

Any online service or website which implicitly requires you to be based in the UK will work with WOW VPN such as BBC iPlayer. Regular websites and services which are available to UK residence such as Skype, Youtube, Facebook, Google etc will always work when connected to our service.

Websites or services which implicitly require you to be based in another country (not the UK) such as the USA may not work with WOW VPN as you will have a UK IP address not a US IP address. Thus we cannot guarantee service availability or access to these websites, only signup to the WOW VPN service if you understand these restrictions.

Account Policies

Account Holder is responsible for maintaining the confidentiality of his/her password and is liable for any harm resulting from disclosing or allowing disclosure of any password. In the event of a breach of security, Account Holder will remain liable for any unauthorized use of the WOW VPN Service until Account Holder notifies WOW VPN.

Refunds will only be issued to WOW VPN users purely at WOW VPNs discretion. If a user account is terminated for violation of the Terms & Conditions statement there will not be any refund of any remaining account balance.

The user is responsible for all charges (e.g. Hotspot access fees, in-room network fees) and equipment (e.g. wireless card, cables) associated with connecting to the WOW VPN service.

Concurrent logins for the same account are prohibited.

WOW VPN reserves the right to terminate an account immediately for violating any section of this agreement. WOW VPN can cancel an account at any time by providing notice to the Account Holder.

WOW VPN rights

During our normal course of duties, we do not monitor, record or store logs for any single customers VPN activity. We will however record the following data:

1. Time, date and location VPN connection was made.
2. Duration of the VPN connection.
3. Bandwidth used during the connection.

This information is regularly cycled within our servers. This information enables WOW VPN to enforce our Terms of Service, spam, crimes using the service, etc. If there is a violation we will use these trace logs to determine which account is in violation. After lengthy analysis of this data, we will terminate the service and/or take further action.

We may, but are not obligated to, in our sole discretion, and without notice, remove, block, filter or restrict by any means any materials or information (including but not limited to emails) that we consider to be actual or potential violations of the restrictions set forth in these Terms & Conditions, and any other activities that may subject WOW VPN or its customers to liability.

WOW VPN disclaims any and all liability for any failure on its part to prevent such materials or information from being transmitted over the Service and/or into your computing device.

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